Last Updated: July 2026

Welcome to Nanjing Zhengtong International Signage Co., Ltd. By accessing our website or using our products and services, you agree to the following Terms & Services. Please read them carefully before placing an order or submitting an inquiry.

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1. Acceptance of Terms

By using this website, requesting a quotation, or placing an order, you agree to comply with these Terms & Services and all applicable laws and regulations.

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2. Products & Services

We specialize in the design, engineering, manufacturing, and export of:

• Custom LED Signage
• Illuminated Letters
• Light Boxes
• Commercial Signage
• Wayfinding Systems
• Architectural Signage
• OEM & ODM Signage Solutions

All products are manufactured according to customer-approved specifications.

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3. Quotations

All quotations are provided based on the information supplied by the customer, including dimensions, materials, artwork, installation requirements, and customization details.

Prices may be adjusted if project specifications change after the quotation has been issued.

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4. Custom Orders

Most of our products are custom-made.

Customers are responsible for reviewing and approving all drawings, layouts, specifications, colors, dimensions, and artwork before production begins.

Production will only start after receiving final approval.

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5. Payment Terms

Payment terms are agreed upon before production.

Orders enter production only after the required deposit or full payment has been received, according to the agreed quotation.

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6. Production & Delivery

Production time depends on product type, quantity, and customization requirements.

Delivery schedules are estimates and may vary due to production complexity, shipping conditions, customs clearance, or force majeure events.

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7. Shipping

Customers are responsible for providing accurate shipping information.

Import duties, customs fees, local taxes, and destination charges are the responsibility of the buyer unless otherwise agreed.

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8. Returns & Cancellations

Because our products are custom manufactured:

• Customized products cannot be returned or exchanged without a verified quality issue.
• Orders cannot be canceled once production has started.
• Any approved modifications after production begins may result in additional charges and extended lead times.

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9. Product Quality

Every product undergoes quality inspection before shipment.

Minor color variations caused by monitor settings, photography, or lighting conditions are considered normal and do not constitute product defects.

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10. Warranty

We provide warranty coverage for manufacturing defects according to the agreed project terms.

The warranty does not cover:

• Improper installation
• Unauthorized modifications
• Accidental damage
• Normal wear and tear
• Damage caused by misuse or environmental factors beyond product specifications

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11. Intellectual Property

Customer logos, trademarks, drawings, and design files remain the property of their respective owners.

We use submitted files only for quotation, manufacturing, and order fulfillment purposes unless otherwise authorized.

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12. Limitation of Liability

Our liability is limited to the value of the purchased products.

We are not responsible for indirect, incidental, or consequential damages resulting from delays, installation issues, or improper product use.

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13. Force Majeure

We shall not be held liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government regulations, labor disputes, transportation disruptions, pandemics, or other unforeseen events.

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14. Website Content

All content on this website, including text, images, graphics, product descriptions, and designs, is provided for informational purposes.

Unauthorized reproduction or commercial use without written permission is prohibited.

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15. Changes to These Terms

We reserve the right to update these Terms & Services at any time. Changes become effective immediately upon publication on this website.

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16. Contact Us

If you have any questions regarding these Terms & Services, please contact us.

Nanjing Zhengtong International Signage Co., Ltd.

Address: No. 39 Jiangnan Road, Gulou District, Nanjing, China

Email: sales@ledsignscn.com